Notification of changes:
Organic house India will not collect, use or disclose your personal information without your consent. In most cases, we will ask for your consent explicitly but in some cases, we may infer consent from your actions and behavior.
We may ask you to provide additional consent if we need to use your personal information for other purposes. You are not obliged to provide such consent if you decide not to. Your participation in certain activities may be restricted then.
What information do we collect?
Your personal information means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, email address, and telephone number.
Our website also collects other information such as IP address, shopping habits, preferences of your hobbies and interests, and information about your lifestyle.
Whenever you subscribe to our services or sign up to receive information via our newsletter or you fill out a survey, we receive your personal information along with your credit card details or any other payment information provided. We also receive your age, gender, date of birth, and user-generated content, post and other content you submit to organic house India.
Information we collect from other sources:
We may receive personal information about you from other sources if you have given permission for that information to be shared. This may include information from commercially available sources, such as public databases and data aggregators, and information from third-party sites. The types of personal information that we may collect from such sources include your name, street address, age, your shopping habits, preferences and information about your lifestyle such as your hobbies and interest, publicly available information such as user-generated content, blogs, and postings, as permitted by law.
How do we use your personal information?
We collect, store and process your personal information on servers. Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information to:
1. Provide the services and customer support you request.
2. Customize, measure, and improve our services and the content and layout of our site.
3. Tell you about targeted marketing, service updates, and promotional offers based on the communication preferences you have defined for your organic house account.
4. Prevent potentially prohibited or illegal activities and enforce our user agreement.
5. Compare information for accuracy and verify it with third parties. 6. To send you information, products or samples that you have requested.
7. To respond to your queries or comments.
When we collect personal information for a specific purpose, we will not keep it for longer than it is necessary to fulfil that purpose, unless we have to keep it for legitimate business or legal reasons. In order to protect information from accidental or malicious destruction, we may delete information from our servers but however, we may not immediately delete residual copies from our servers or remove information from our backup systems.
Expanded use of information:
We may use your personal information for purposes of advertising and market research and to improve the services. Therefore we may send out information to you via post, email, phone, or mobile device.
The use of your personal data is exclusively limited to the organizations and companies from the sectors catering to similar interests.
You can at anytime withdraw your consent from the user agreement.
Customer service correspondence:
We retain customer service correspondence in order to keep records of our relationship. Also to measure and improve our customer service, and to investigate potential fraud and violations of our user agreement.
We may overtime delete these records if permitted by law.
Questionnaires, surveys and profile data:
From time to time we offer optional questionnaires and surveys to our users for the purposes of collecting demographic information for assessing user interest and needs. The use of the information collected will be explained in detail in the Survey itself.
Who do we share your personal information with?
As a general rule, we do not share your personal information with anyone outside of the organic house group. However, we may share your personal information with trusted third-party sites. We may share your personal information with:
1. Our advertising, marketing, and promotional agencies to help us deliver and analyze the effectiveness of our advertising campaigns and promotions.
2. Third parties required delivering a product or service to you such as a delivery or postal service delivering a product that you have ordered.
3. Law enforcement or government authorities where they have followed the due legal process to request us to disclose the information.
4. Third party sites who wish to send you information about their products and services, but only if you have given us consent to do so.
5. Third party providers of services such as data processing.
Organic house India does not sell personal information, except to an entity to which we divest all or a portion of our business or otherwise in connection with a merger, consolidation, change in control, reorganization or liquidation of all or a portion of our business.
The organic house is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption. We enforce physical access controls to our buildings and files and we authorize access to personal information only for those employees who are required to fulfil their job responsibilities.
The security of your organic house account also relies on the protection of your account password. You may not share your organic house account password with anyone. Organic house India representatives will never ask you for your password. So any email or other communication requesting your password should be treated as unauthorized.
If you do share your organic house password with the third party for any reason, the third party will have access to your account and your personal information and you may be responsible for actions taking using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and changing it in your profile settings.
You can also close your account through the Organic house India website.